News: UK Civil Aviation Authority launches passenger seating review

UK Civil Aviation Authority launches passenger seating review

The UK Civil Aviation Authority has launched a review of airline allocated seating polices after conducting consumer research that showed the current approach to allocated seating is causing confusion.

The CAA research of over 4,000 consumers who have flown as part of a group (of two or more people) in the last year, found that just over half of respondents reported that their airline informed them before they booked their flight…
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