Ryanair’s chief marketing officer Kenny Jacobs admitted the airline does keep the popular seats free for those who are willing to pay the £2 seat reservation fee.
He told Express.co.uk: “Since our current load factor is 97 per cent, we have to keep these window and aisle seats free to facilitate those customers who are willing to pay (from £2) for them.”
Many passengers have found themselves being split up from their friends and family when being allocated seats.
The statement explained: “This ‘analysis’ is untrue. When a customer…
Daily Express :: Travel Feed